It is what OneAmerica as a company has done for over 140 years and something that Care Solutions asset-based long term care has provided for 35 years.
Claims – How About Some Honesty
I am going to risk creating a bunch of unfriendly comments this week by venturing in the discussion of which benefit solution is better – reimbursement or indemnity. I deserve to be heard on this because our peers have been doing an outstanding job marketing the value of cash indemnity product offers while demonizing reimbursement... Continue Reading →
Claims – The OA Experience
During the month of December, I have been focusing on claims which includes our December Coffee Break webcast . If you haven’t viewed it, please take a few minutes to check it out. In the webcast, Niki Johnson talks about the claims process and a few tips that can help when submitting a claim to... Continue Reading →
Submitting a Claim
This month, I have been focusing on claims which includes our December Coffee Break webcast . If you haven’t viewed it, please take a few minutes to check it out. In the webcast, Niki Johnson talks about the claims process and a few tips that can help when submitting a claim to OneAmerica. Today, I... Continue Reading →
Claims – Consider This
Last week,I shared a few claims statistics for both LTC as a whole and OneAmerica Care Solution. As you would expect, most claims occur over the age of 75 with more the 50% of them starting between the ages of 80 and 89. In our December Coffee Break webcast focusing on claims, we share more... Continue Reading →
Claims – Stats & Info
In this month’s Coffee Break, we are talking about claims. It is what we sell – the promise to be there when our policyholders need us the most. For 35 years, OneAmerica has fulfilled that obligation - virtually every other linked benefit / asset-base long term care product has less than a decade of experience.... Continue Reading →
Icebreaker Ideas
On the October edition of Coffee Break, Elaine shared a quick hit idea for working with a great referral source – CPAs. If you have not taken a minute, please check it out. Elaine also noted that one simple statement can open the door, eyes, and ears. And, it is simply this ... “Are you... Continue Reading →
Something to Consider – Averages are Dangerous
Last week, I shared with you the extended care experience of my immediate family. If you recall, the actual duration for care for both of my grandfathers surpassed the industry average by almost 5 years. And, the average duration of care for my grandmothers and aunts (excluding memory care) was about 9 years. I am... Continue Reading →
Something to Consider – Averages are BS
For the past couple of weeks, I’ve been spending time in meetings with advisors, product experts, industry stiffs, and a whole bunch more. One thing that that is sitting with me like a rock in my shoe poking into my sensitive arch is this – the conversation focuses on averages. In my family, average is... Continue Reading →
Claims – Make Sure You Know
Last week on Coffee Break, we shared a few pieces of information with you. Elaine Marvin discussed the history and timeline of Care Solutions. Niki Johnson shared the underwriting requirements for the Annuity Care products. And, Jen Wagoner examined claims being paid daily versus monthly. If you have not taken time to watch the episode,... Continue Reading →
Claims – It’s What We DO
In this week's LTC Coffee Break Espresso Shot, I shared a video promoting our Claims Concierge program which is available with every Care Solutions policy ever written by OneAmerica. https://youtu.be/PWxdj2MPlHc CLICK TO PLAY Here is how OneAmerica® Care Solutions Claims Concierge works: When a policyholder needs extended care, call us first. The sooner you call, the... Continue Reading →
Reimbursement or Indemnity
If you have been paying attention to my weekly LTC Coffee Break broadcast schedule, you'll have noticed this week that Michael Florio and I discussed the topic of reimbursement and indemnity policies. (My shameless plug - in the time that it takes for you to finish a medium coffee from Dunkin, we will share you... Continue Reading →
Fridays with Fisher 
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