We are in the business of providing a financial solution to a family when they most need it. And, when an extended healthcare event occurs, there is no more important time during our relationship. That is why the OneAmerica® Care Solutions Claims Concierge program was developed. Hear about the impact of our Claims Concierge in... Continue Reading →
Your Clients Aren’t Average
Some carriers like to claim that your clients don’t need LTC protection beyond the average length of a care need. But preparing for only the average length of a care need can leave a large gap. The Story of Averages The average length of an LTC need is typically longer for women than men (3.7... Continue Reading →
It’s About The Claim
Our purpose is to provide the funding resources for our policyholders when their health is compromised and they require long term care services. Last year, I shared some claims information with you. Today, I plan to share a little information that will be tremendously helpful when a client contacts you to initiate a claim. The... Continue Reading →
The OneAmerica Difference
An interesting thing happened on my way to the office this morning. This time, my office wasn’t an airport, hotel room, meeting room, or automobile; it was my office at home. For the past 2 years I have written and distributed Fridays with Fisher hoping to provide ideas that might help you move the bar... Continue Reading →
I’ve got this
A long term care claim does not need to be permanent for an insured to receive benefits from a policy. As noted in "Is it covered?", life insurance with chronic illness riders will not provide coverage for services that are not permanent in nature. True LTC policies (traditional and asset-based), cover both permanent and recoverable maladies.... Continue Reading →
Is it covered?
I have a few concerns about using life insurance as a funding strategy for long term care. I don't mean in the sense of a true linked benefit / asset-based LTC product like Asset-Care. What I am referring to is the "add-on" coverage provided by a rider on the life insurance policy. "Oh, by the... Continue Reading →
Claims Concierge Video
Care Solutions from OneAmerica has provided LTC benefits for nearly 30 years. (If you didn't know that, you either haven't heard me speak or I blasted through that so fast that you never caught it.) Not many carriers in the linked benefit / asset-based LTC / hybrid space can say that. In fact, there is... Continue Reading →
Q&A – Tax Treatment of Benefits
Question: What is the tax treatment of LTC Benefits paid from Asset-Care or Annuity Care? Answer: Our Care Solutions portfolio functions on a reimbursement basis. Since Reimbursement Benefits for qualified LTC services are not taxed, benefits are tax-free. As a side note, Per Diem or Indemnity Benefits are not taxed except those benefits that exceed the greater of Total Qualified... Continue Reading →
Initiating a Claim
Question: How does a client initiate a claim? Answer: Initiating a claim is pretty simple. Contact OneAmerica Claims at (800) 275-5101, Option 3. This will connect you directly to a OneAmerica Claims Associate who will initiate the claims process. For your reference, this "Steps to Filing a Claim" information sheet details the process and the information... Continue Reading →
Claims Concierge
Our promise is to be there when our policyholders (and their loved ones) need us. There is no more important time during our relationship then when an extended healthcare event occurs. How OneAmerica® Care Solutions Claims Concierge works: When a policyholder needs extended care, call us first. The sooner you call, the sooner we can start... Continue Reading →
The LTC Claim
We are in a relationship business providing a promise to provide a financial solution to a family when they most need it. Please, take a moment to view this video. We share our Claims Concierge story. (This is consumer approved.) I dare you to be a "tough guy" and not be touched by the story. In... Continue Reading →
Have a Plan
In 1990, I was 25 years old and working as the general manager for the largest independent produce distributor in New Hampshire. It was a decent job that led me to a dead-end. Where could I go in this small family-owned company? The answer was obvious - nowhere. One morning, I was covering a delivery... Continue Reading →
Fridays with Fisher 
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