Claims
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Thanksgiving Thought

I want to thank you for the opportunity to share my ideas and insights with you. Whether or not you wrote business with OneAmerica Financial this past year, I hope that I was able to help you help your family, friends, neighbors, and clients. I’ve shared the importance of planning and some consumer facing tools… Continue reading
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Lifetime Matters

making sure that you have a plan for a long duration care situation is important! Continue reading
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New England Product Launch

Announcing Asset Care enhancements Continue reading
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CLAIMS – a little story

I shared this story a few months ago, but it warrants repeating as it is about both claims and communication. Continue reading
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What we do – PAY CLAIMS

It is what OneAmerica as a company has done for over 140 years and something that Care Solutions asset-based long term care has provided for 35 years. Continue reading
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Claims – How About Some Honesty

I am going to risk creating a bunch of unfriendly comments this week by venturing in the discussion of which benefit solution is better – reimbursement or indemnity. I deserve to be heard on this because our peers have been doing an outstanding job marketing the value of cash indemnity product offers while demonizing reimbursement… Continue reading
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Claims – The OA Experience

During the month of December, I have been focusing on claims which includes our December Coffee Break webcast . If you haven’t viewed it, please take a few minutes to check it out. In the webcast, Niki Johnson talks about the claims process and a few tips that can help when submitting a claim to… Continue reading
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Submitting a Claim

This month, I have been focusing on claims which includes our December Coffee Break webcast . If you haven’t viewed it, please take a few minutes to check it out. In the webcast, Niki Johnson talks about the claims process and a few tips that can help when submitting a claim to OneAmerica. Today, I… Continue reading
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Claims – Consider This

Last week,I shared a few claims statistics for both LTC as a whole and OneAmerica Care Solution. As you would expect, most claims occur over the age of 75 with more the 50% of them starting between the ages of 80 and 89. In our December Coffee Break webcast focusing on claims, we share more… Continue reading
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Claims – Stats & Info

In this month’s Coffee Break, we are talking about claims. It is what we sell – the promise to be there when our policyholders need us the most. For 35 years, OneAmerica has fulfilled that obligation – virtually every other linked benefit / asset-base long term care product has less than a decade of experience.… Continue reading
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Icebreaker Ideas

On the October edition of Coffee Break, Elaine shared a quick hit idea for working with a great referral source – CPAs. If you have not taken a minute, please check it out. Elaine also noted that one simple statement can open the door, eyes, and ears. And, it is simply this … “Are you… Continue reading
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Something to Consider – Averages are Dangerous

Last week, I shared with you the extended care experience of my immediate family. If you recall, the actual duration for care for both of my grandfathers surpassed the industry average by almost 5 years. And, the average duration of care for my grandmothers and aunts (excluding memory care) was about 9 years. I am… Continue reading

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